FAQ 🤔

Basic Questions

• How to get updates or support directly from MoneyLover?
• How to manage monthly expenses?
• How can I reset my account to its original state?
• Why can't I enter transactions on the website?
• How to change email?
• Why are some parts of the app translated while others are not?

See all 12 articles

Categories

• Why can't I delete some categories?
• Why can't I create a new group even though I've filled out all the fields, the save button is still greyed out?

Reports

• How to manage your debts & loans?

Budgets

• Why can't I set a repeat budget with a custom date?
• How budget forecast works?
• How to use MoneyLover app in Egypt 🇪🇬 without budget errors

MoneyLover Assistant

• Why are my transactions not syncing to the app?
• Why can't I use MoneyLover Assistant?

Security

• How to reset password if I forget it?
• How to use Fingerprint or FaceID security on MoneyLover?

Purchases

• How can I activate the Premium trial for my MoneyLover account?
• [English] Why am I unable to use Premium features even though I purchased them?
• [Vietnamese] Tại sao tài khoản của tôi chưa được cập nhật lên Premium mặc dù đã thanh toán?
• Why my icon pack not appear after purchasing?